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Privacy Policy

How we collect, use and protect the personal information you share with us.

Last updated: [DATE] (placeholder, to be confirmed)

Draft — requires legal review

This policy is a draft. Statements describing how this website works are accurate; the bracketed sections are still being completed, and the full text will be reviewed by a qualified adviser.

01Who we are

This policy explains how Pristine Education LLC (“Pristine Education”, “we”, “us”) handles personal information collected through pristineeducation.net.

Questions and requests about privacy are handled by the Founder of Pristine Education LLC and can be sent to pristineeduc@gmail.com.

02Information we collect

We only collect personal information that you choose to give us through the inquiry form on our Get Started page. Depending on your inquiry, this includes:

  • Full name
  • Email address
  • Phone / WhatsApp number (required if you prefer a call or WhatsApp)
  • Preferred contact method
  • Your message
  • Your agreement to us using these details to respond to your inquiry

Depending on the type of inquiry, the form also asks for:

  • Learning and coding & robotics inquiries: whether you are a parent or guardian or a student aged 18 or over, the learner's age group, and the learner's interests.
  • School partnerships: school name, your role, city and country (optional), approximate number of students (optional) and areas of interest.
  • Organizational training: organization name, your role (optional), number of people to train (optional) and training topics.
  • Software or technology projects: organization or company (optional), project type, project stage, timeline (optional) and an existing website or reference link (optional).
  • Research, AI or innovation: organization or institution (optional), your role (optional), what you would like to discuss and the area (optional).

We do not ask for payment details or other sensitive information through this website.

When you submit the form, we store your inquiry, together with the date and time you sent it and the consent wording you agreed to, and we send a copy by email to pristineeduc@gmail.com so our team can respond.

We may also send you an email confirming that we received your inquiry, with a reference number.

To protect the form against spam and abuse, we use your IP address to create a one-way, keyed code that lets us limit how many inquiries can be sent in a short time. We store only this code, never your IP address itself. Our hosting provider may also process IP addresses as part of operating the website.

03How we use your information

We use the information you send us to respond to your inquiry, using your preferred contact method, to provide information you have asked for, and to discuss the program, service or collaboration you asked about.

We also use limited technical information, described above, to protect the form against spam and abuse.

We do not currently use inquiry information for newsletters or unrelated marketing.

05Children and young people

Our inquiry form asks that, where a learner is under 18, the form is completed by a parent or guardian.

[CHILDREN'S DATA POLICY] (placeholder, to be confirmed)

To include: How information about children is handled, including age thresholds for consent in your jurisdiction and any safeguarding measures.

06Sharing your information

We use the following service providers to operate this website and handle inquiries. They process information on our behalf, only to provide their service:

  • Vercel: hosts this website and runs the form.
  • Neon: stores inquiries in a database.
  • Resend: delivers the email notification of each new inquiry to our team.
  • Google (Gmail): provides the email inbox where inquiry notifications are received.

[SALE OR SHARING FOR MARKETING] (placeholder, to be confirmed)

To include: A clear statement of whether personal information is ever sold or shared for marketing, and any other recipients.

07Cookies and analytics

This website does not currently use cookies, analytics or tracking technologies, and does not store information in your browser. Fonts are served from our own website rather than from a third party.

If this changes, we will update this policy and, where required, ask for your consent first.

08How long we keep it

[RETENTION PERIOD] (placeholder, to be confirmed)

To include: How long inquiry data is kept, and what happens to it afterwards.

09Keeping it secure

Inquiry information is accessible only to authorized Pristine Education personnel responsible for handling inquiries.

Information sent through the form travels over an encrypted (HTTPS) connection, and our website connects to the database and the email service over encrypted connections.

[ADDITIONAL SECURITY MEASURES] (placeholder, to be confirmed)

To include: Any further measures, such as how access to the database and inbox is controlled.

10International transfers

Inquiries are stored in a database located in the United States (Washington, D.C. region), and our service providers may process information in other countries.

[INTERNATIONAL TRANSFERS] (placeholder, to be confirmed)

To include: The safeguards used for transfers outside your country under the laws that apply to you.

11Your rights

[YOUR RIGHTS] (placeholder, to be confirmed)

To include: The rights available under applicable law (for example access, correction, deletion, objection) and how to exercise them, including the right to complain to the relevant regulator.

12Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

13Contact us

For questions about this policy or your personal information, contact us at pristineeduc@gmail.com.